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Competencies

Business
Competencies
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Introduction

Competencies and skills separate the good business analysts from the great. These range from the soft and mundane to the the hard and niche areas such as personality, behaviours, domain knowledge, technical skills and awareness of techniques and tools.    

Tips & Tricks

Never take competencies as rigid and permanent. Like everything else in life, competencies do change over time in line with the changes in business activities, lifestyles and trends.   

Principles

Communication Skills and ProcessCommunication Skills and ProcessBuilding RapportBuilding Rapport

Methods

Behaviour Business Knowledge and Techniques Behaviour Business Knowledge and Techniques
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