Building Rapport - Business Analyst Competencies
Introduction
One of the key personality and behavioural skills for business analysts is to build good inter-personal relationships with stakeholders at different levels, roles and backgrounds.
Building rapport may be a small step in the process but goes a long way in the short and long-term relationships thereby ensuring sustainable and successful initiatives. In the video and infographic below, you can learn how a business analyst can leverage the process, approach and dos and don'ts for building rapport.
Scope
In any strategic initiatives or product development projects relationships are key for success. Building rapport paves the way for these relationships.
Purpose
Helps build inter-personal relationships leading to long term associations that ensure success.