Building Rapport - Business Analyst Competencies

Introduction

One of the key personality and behavioural skills for business analysts is to build good inter-personal relationships with stakeholders at different levels, roles and backgrounds.

Building rapport may be a small step in the process but goes a long way in the short and long-term relationships thereby ensuring sustainable and successful initiatives. In the video and infographic below,  you can learn how a business analyst can leverage the process, approach and dos and don'ts for building rapport. 

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